Cookie Policy
Table of Contents
1 What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, keep you logged in, and understand how the site is used. Similar technologies include localStorage, sessionStorage, and IndexedDB.
We use these technologies to provide a secure and functional experience. Where cookies are non-essential, we ask for your consent before setting them.
2 Cookies We Use
We categorise our cookies into three groups based on purpose:
- Essential — Required for the service to function. Cannot be disabled.
- Performance — Help us understand how visitors use the site (anonymised). Require consent.
- Functional — Remember your preferences (theme, language, etc.). Require consent.
We do not use advertising or tracking cookies, and we do not share cookie data with ad networks.
3 Essential Cookies
These cookies are strictly necessary to provide the service and cannot be switched off in our systems.
| Name | Purpose | Duration |
|---|---|---|
tx_access_token | Stores your JWT access token for API authentication | Session |
tx_refresh_token | Stores the refresh token to renew your session without re-login | 30 days |
tx_cookie_consent | Stores your cookie preference choices | 1 year |
XSRF-TOKEN | CSRF protection for API requests | Session |
4 Performance Cookies
These cookies collect anonymised information about how visitors interact with our website — which pages are visited, where errors occur, and how long pages take to load. No personally identifiable information is collected.
| Name | Purpose | Duration |
|---|---|---|
_tx_perf | Anonymised page-view and error-rate tracking | 90 days |
_tx_session | Groups page views into sessions for aggregate analysis | 30 minutes |
Performance data is processed in aggregate and never linked to individual users.
5 Functional Cookies
These cookies enable enhanced functionality such as remembering your preferred settings.
| Name | Purpose | Duration |
|---|---|---|
tx_theme | Stores your interface theme preference | 1 year |
tx_locale | Stores your language/region preference | 1 year |
tx_recent_devices | Recently connected devices for quick access | 30 days |
6 Managing Your Preferences
Use the panel below to manage your cookie preferences at any time. Your choices are saved in your browser and respected on subsequent visits.
Cookie Preferences
Essential Cookies Always on
Required for login, security, and core functionality. Cannot be disabled.
Performance Cookies Optional
Anonymised analytics to help us improve the platform.
Functional Cookies Optional
Remember your theme and language preferences.
7 Browser Controls
You can also control cookies through your browser settings. Note that disabling essential cookies may prevent TeamX from functioning correctly. Instructions for major browsers:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Preferences → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
8 Changes to This Policy
We may update this Cookie Policy to reflect changes in the cookies we use or legal requirements. We will notify you of significant changes by updating the date at the top and, where appropriate, by displaying a new consent banner.
9 Contact
For questions about our use of cookies, contact privacy@teamx.io or visit our Contact page.